Privacy Policy

The data controller responsible for your personal data is:

Business name:

KYSneakers & clothing

Trading name:

KYSneakers & clothing

Website:

kysneakers.nl

Business address:

Woutertje Pietersestraat 27 1, 1061DE Amsterdam

Email:

support@kysneakers.nl

Chamber of Commerce (KVK):

42139127

VAT Number:

NL005527539B30

Depending on how you use our website, we may collect the following information:

Information you provide directly

When you create an account, place an order, contact us or use certain features of the website, we may collect:

• Full name
• Billing address
• Delivery address
• Email address
• Telephone number
• Account login information
• Order history
• Products purchased
• Information provided when contacting customer support

Payment information

Payments may be processed through third-party payment providers.

Where applicable, payment providers process payment information directly. KYSneakers does not need to store your complete payment card details to process your order.

The information processed may include payment status, transaction reference and other information necessary to confirm and manage your payment.

When you visit KYSneakers.nl, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Website interactions
• Referring website
• Technical information relating to website performance and security

This information may be collected through cookies and similar technologies.

We may use your information to:

• Process and deliver orders.
• Process payments.
• Manage your customer account.
• Communicate with you about your order.
• Respond to questions and customer service requests.
• Process returns, refunds and complaints.
• Improve our website and services.
• Detect and prevent fraud or unauthorized activity.
• Maintain website security.
• Comply with legal and accounting obligations.
• Send marketing communications where we have a lawful basis to do so.

Depending on the circumstances, we process personal data on one or more of the following legal bases:

Contract

We process information necessary to fulfil your order and provide the services you request.

Legal obligation

We may need to process and retain certain information to comply with tax, accounting, consumer protection and other legal requirements.

Legitimate interests

We may process certain information where necessary for legitimate business interests, such as improving our services, protecting our website against fraud and maintaining security, provided that your rights and interests do not override those interests.

Consent

Where required, we will ask for your consent before processing personal data, such as for certain marketing communications or non-essential cookies.

You may withdraw consent at any time where processing is based on consent.

We may share relevant personal information with trusted third parties where necessary to operate our business, including:

• Payment service providers.
• Delivery and courier companies.
• Website hosting providers.
• IT and technical service providers.
• Website analytics providers.
• Customer service providers.
• Accounting, legal or professional advisers.
• Government authorities where legally required.

We only share information where there is a legitimate reason and, where required, an appropriate legal basis.

When you make a payment, your payment may be processed by a third-party payment provider.

The payment provider may process your payment information according to its own privacy policy and terms.

KYSneakers may receive information such as payment confirmation, transaction ID and payment status so that we can fulfil your order.

To deliver your order, we may provide the delivery provider with information necessary for delivery, such as:

• Your name.
• Delivery address.
• Telephone number, where necessary.
• Email address, where necessary.
• Order or tracking information.

KYSneakers.nl may use cookies and similar technologies.

Cookies may be used for purposes such as:

• Keeping items in your shopping cart.
• Remembering your preferences.
• Maintaining customer sessions.
• Improving website functionality.
• Understanding website usage.
• Website security.
• Marketing and analytics, where applicable and permitted.

Where required, we will request your consent before placing non-essential cookies on your device.

You can also manage cookies through your browser settings.

If you subscribe to our marketing communications, we may use your email address to send information about products, promotions, offers or other updates.

Where required by law, we will obtain your consent before sending marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us.

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy or for as long as required by law.

For example, certain transaction and financial records may need to be retained for statutory accounting and tax purposes.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Depending on applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate personal data.
• Request deletion of your personal data.
• Request restriction of processing.
• Object to certain processing.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

Some rights are subject to legal exceptions.

To exercise your privacy rights, contact us at:

Email: support@kysneakers.nl

Please provide enough information for us to verify your identity and process your request securely.

We will respond within the period required by applicable data protection law.

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children where doing so would be unlawful.

Some service providers we use may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that the transfer complies with applicable data protection law.

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The updated version will be published on KYSneakers.nl with a revised "Last updated" date.

If you have questions about this Privacy Policy or how we handle your personal data, contact:

Business name:

KYSneakers & clothing

Trading name:

KYSneakers & clothing

Website:

kysneakers.nl

Business address:

Woutertje Pietersestraat 27 1, 1061DE Amsterdam

Email:

support@kysneakers.nl

Chamber of Commerce (KVK):

42139127

VAT Number:

NL005527539B30